User Event

User Event <user-event> [SUPPORT_IGNORED_UPDATE_CFS]

Name	Type	Required	Valid value / Description	Example
Custom Fields			All Custom Field
source	String	Yes	Relate to Data Model: CustomerIdentity: Customer CustomerMembership: Membership CustomerRelationship: Relationship Contact: Contact LeadInformation: Lead PurchaseHistory: Purchase history PurchaseOrder: Purchase order ShoppingCart: Shopping Cart OrderPayment: Order payment MOM Code: Custom Model Code (M-NABC-O-MNHM-M)	CustomerMembership
sourceId	String	Yes	Id of the source object. For example, you are creating an event “Purchased” from Purchase history model, then: sourceId = transactionId (TX009323)	098685xxxx (Membership Id)
condition	String		Valid values: Changed | Created Changed: New event will be created when eventAt is changed Created: Create once for each sourceId Default: Created	Changed
channel	String	Yes	Valid values: Online | Offline | None	Online
eventCtg	String	Yes	Valid Values: CampaignBehaviour UserIdentity UserInteraction Transaction CustomerService Other	CampaignBehaviour
eventCtg2	String		More detail of Category
eventCtg3	String		More detail of Category
eventName	String	Yes	Event Name	purchased
eventAt	Timestamp	Yes	Event Time	1656825748000
value	Double		A double value	430
eventLabels	Array		Event Labels	[ “type”, “source: 123” ]
eventLabel2s	Array		Event Labels	[ “link: http1” ]
eventLabel3s	Array		Event Labels	[ “link: http1” ]
customerId	String		Customer Id	C09320932032
email	String		Email address of an user	[e-mail]
phone	String		Phone number of an user	098685xxxx
zaloOAId	String		Zalo OA Id	763845675567xxx
zaloUserId	String		Zalo User Id	5425775678654xxxxx
note	String		otes
recordStatus	String		This value determines whether this record is deleted or not. Valid Values: Active NDeleted	Active

{
    "source": "CustomerMembership"
    "sourceId": "098686xxxx"
    "condition": "Changed"
    "channel": "Online"
    "eventCtg": "UserIdentity",
    "eventCtg2": "Activity"
    "eventCtg3": null,
    "eventName": "upgraded level",
    "eventAt": 1656825748000,
    "eventLabels": ["point: 123", "level: Silver"],
    "eventLabel2s": [],
    "eventLabel3s": [],
    "value": 123,
    "customerId": null,
    "email": "[e-mail]",
    "phone": "098686xxxx"
    "zaloOAId": null,
    "zaloUserId": null,
    "note": null,
    "customFieldTexts": {},
    "customFieldLongs": {},
    "customFieldBooleans": {},
    "customFieldDoubles": {},
    "customFieldListTexts": {}.
    "customFieldTimestamps": {}
}

Note: khi truyền cần lưu ý đảm bảo cấu trúc như sau cho các loại eventLabels

• "key: value"

• "value"

Một số trường hợp sai như sau:

• "key": "value"