Call Log
Call Log Entity <call-log>
<call-log>
[SUPPORT_IGNORED_UPDATE_CFS]
timezoneGmt
integer
Timezone GMT. CDP stores Date value in GMT-0. If your date value is in the different GMT (ex: +7), You should send this value into PangoCDP.
7
systemName
String
Your System name
CRM
internalCompanyId
String
If your system has multiple companies, put it for each request
callLogId
String
Yes
Call Log Id in your system
CALL0001212
serviceProvider
String
Yes
Service Provider
phoneNumber
String
Phone Number, Hotline number
19006xxx
agent
String
Agent Number, Agent Name
contactPhoneNumber
String
Yes
Contact Number
035967xxxx
contactName
String
Yes
Contact Name
Nguyen Dee
customerId
String
Customer ID
bound
String
Yes
Incoming, Outgoing
Incoming
callStatus
String
Yes
startTime
Timestamp
Time of Starting the call (milliseconds)
1584507150000
endTime
Timestamp
Time of Ending the call (milliseconds)
1584507165000
duration
Integer
Duration of the call
15
unit
String
Yes
Unit of Duration: Hour, Minute, Second, Millisecond
Second
recordingUrl
String
longitude
Double
latitude
Double
recordStatus
String
Record Status: Active, Deleted
Active
Last updated
Was this helpful?