Call Log

Call Log Entity <call-log>

[SUPPORT_IGNORED_UPDATE_CFS]

Name
Type
Required
Valid value / Description
Example

timezoneGmt

integer

Timezone GMT. CDP stores Date value in GMT-0. If your date value is in the different GMT (ex: +7), You should send this value into PangoCDP.

7

Custom Fields

systemName

String

Your System name

CRM

internalCompanyId

String

If your system has multiple companies, put it for each request

callLogId

String

Yes

Call Log Id in your system

CALL0001212

serviceProvider

String

Yes

Service Provider

phoneNumber

String

Phone Number, Hotline number

19006xxx

agent

String

Agent Number, Agent Name

contactPhoneNumber

String

Yes

Contact Number

035967xxxx

contactName

String

Yes

Contact Name

Nguyen Dee

customerId

String

Customer ID

bound

String

Yes

Incoming, Outgoing

Incoming

callStatus

String

Yes

startTime

Timestamp

Time of Starting the call (milliseconds)

1584507150000

endTime

Timestamp

Time of Ending the call (milliseconds)

1584507165000

duration

Integer

Duration of the call

15

unit

String

Yes

Unit of Duration: Hour, Minute, Second, Millisecond

Second

recordingUrl

String

longitude

Double

latitude

Double

recordStatus

String

Record Status: Active, Deleted

Active

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